Contact & Grievance Redressal

Last updated: 15 November 2026

Seller information

Brand: Customize It
Legal seller: Mayank, sole proprietor trading as Mr Industry
Business address: 369, Ghari Mundo Ki Tapriya, Opposite Gupta Petrol Pump, Jagadhri, Yamunanagar, Haryana 135003, India
GSTIN: 06FXUPM5416C1Z9
Website: Customize It online store

Customer support

Email: support@customizeit.in
Phone: +91 79889 19040

Please include your order number, an explanation of your request and the contact details where you want a reply. Do not share payment PINs, CVVs, passwords or OTPs.

Grievance redressal

Grievance officer: Mayank
Designation: Proprietor and Grievance Officer
Email: support@customizeit.in
Phone: +91 79889 19040
Postal address: 369, Ghari Mundo Ki Tapriya, Opposite Gupta Petrol Pump, Jagadhri, Yamunanagar, Haryana 135003, India

Use the subject “Grievance — [order number]” and explain the issue, previous correspondence and the resolution you are seeking. The grievance officer will acknowledge a consumer complaint within 48 hours of receipt and redress it within one month. Your rights to approach a competent consumer commission, court or authority remain available.

Returns and privacy requests

For return or refund help, read our Return & Refund Policy and contact support with your order number before sending an item so that we can provide the correct pickup or return instructions. For access, correction, deletion or other personal-information requests, use the contact details above and read our Privacy Policy.